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Policy Statement
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Terms of Service / Acceptable Use Policy

Vision Interactive Systems provides Internet World Wide Web page hosting, Marketing, and Development.

Vision Interactive Systems general policy is to act as a provider of internet presence. Vision Interactive Systems has specific ethical concerns regarding the use of its computers detailed below. Vision Interactive Systems reserves the right to suspend or cancel a customer's access to any or all services provided by Vision Interactive Systems when we decide that the account has been inappropriately used.

Specific Acceptable Use Policies

Server abuse
Any attempt to undermine or cause harm to a server, or customer, of Vision Interactive Systems is strictly prohibited.

Unauthorized use of other people's accounts or computers
Vision Interactive Systems will strongly react to any use or attempted use of an Internet account or computer without the owner's authorization. Such attempts include "internet scamming" (tricking other people into releasing their passwords), password robbery, security hole scanning etc.

Any unauthorized use of accounts or computers by a Vision Interactive Systems customer, whether or not the attacked account or computer belongs to Vision Interactive Systems, will result in action against the attacker. Possible actions include warnings, account suspension or cancellation, and civil or criminal legal action, depending on the seriousness of the attack.

Abuse of Unlimited Traffic and/or Unlimited Storage
Vision Interactive Systems's customers are privileged to be offered unlimited traffic and/or unlimited storage for their web sites. The intention of Vision Interactive Systems is to provide a large space to serve web documents, not an offsite storage area for electronic files. All (90%) of your web pages (html) must be 'linked' with files (.GIF, .JPEG, etc.) stored on Vision Interactive Systems's server. Web sites that are found to contain either/or no html documents, a large number of unlinked files are subject to warning, suspension or cancellation at the discretion of Vision Interactive Systems management. Any customer who violates Vision Interactive Systems's Policies in abusing either space/site transfer will be notified and given 2 days to remedy the problem. If the problem is not resolved within the alloted 2 day period, the client will be billed for the overages.

To maintain the integrity of our service the following limitations apply:

  • Sites with Banners, graphics or cgi scripts running from their domain used on other domains.
  • Sites with picture galleries (This is any site where 50% of the files transferred is graphics)
  • Sites offering download files or archives. (This is any site where 50% or more of there monthly traffic is from file downloads)
  • Sites using more than 30% of system resources

For those that do not qualify for the unlimited service, traffic will go unmonitored until you reach 8GB per month. Thereafter, normal data transfer cost of $20.00/1GB/month will be billed to your account.

Vision Interactive Systems will be the sole arbiter as to what constitutes a violation of this provision

E-mail / Spam / UCE

Vision Interactive Systems maintains a "zero tolerence" for spam and UCE.

Spamming or "UCE" (Unsolicited Commercial E-Mail (does not necessarily need to be commercial in nature, however)) is the sending of unsolicited e-mail to any person or persons the sender does not know or have prior explicit consent to send the message(s) to. Using fictitious e-mail addresses of any domain housed on our network is forbidden. Unsolicited e-mail of any type (to e-mail addresses or newsgroup postings) is classified as UCE.

UCE referencing sites on our servers in any manner (as originator, intermediary, destination or reply-to address) is STRICTLY PROHIBITED and your account may be terminated without notice or refund if you send UCE through our network or your site on our network is referenced in UCE. In addition, we reserve the right to impose a minimum $100 fee for each reported unsolicited e-mail. Additional charges may apply for administrative work or any penalties incurred by Vision Interactive Systems or it's up line providers for abusing our services.

Opt-Out mailing lists are strictly prohibited. This includes any lists or databases purchased or otherwise obtained from third parties, as the persons on such lists did not specifically solicit mail from you. Any mailing lists you maintain must be true confirmed opt-in in nature. This requires a user to specifically request to be added to your mailing list. Having to unsubscribe from mailing lists during product registration and similar sign up forms is not classified as opt-in, but rather opt-out, which is in violation of this UCE policy. In addition, any opt-in mailing lists must include an automated unsubscribe facility where clicking on a link within the e-mail will automatically and immediately unsubcribe users from lists. Reply-to e-mail addresses to unsubscribe are known to be ignored and are unreliable, therefore not permitted within our UCE policy.

Any violation of this policy may result in the immediate termination of your e-mail service and/or your entire account without notice at our sole discretion. No refunds will be issued for accounts canceled for sending or being referenced in UCE. We reserve the right to refuse or cancel service of known spammers. We may also notify any confirmed UCE to other service providers used or referenced in the transmission of UCE, as well as law enforcement agencies when appropriate.

Bottom-line -- UCE will not be tolerated!

UCE violations can be sent to

Chat Rooms
We do not allow clients to install their own chat rooms, without approving it with the Vision Interactive Systems Support Team. Most chat rooms tend to be large system hogs and we cannot allow it as an account option. However, we do provide a choice of Java chat rooms for a small extra charge that will more than fill your needs and run without hindering the performance of the machine for others. Note: Parachat chat rooms do not apply to this rule. They are perfectly fine to install.

Background Running Programs
We may allow programs to run continually in the background. These are considered on a one-to-one basis and an extra charge will be incurred based on system resources used and operational maintenance needed.

We currently do not allow IRC or IRC bots to be operated on our servers.

Domain Name Registrations
Customers who have domain registrations through Vision Interactive Systems agree to the terms and conditions outlined here:

Payment Policies
All new accounts are set up on a pre-pay basis. Setup fees are charged for all new accounts and major account changes and are non-refundable. All pricing is guaranteed for the term of pre-payment. Vision Interactive Systems reserves the right to change prices at any time, unless other terms have been agreed upon. Any account not brought current within a week (7 days) of e-mail notice or exceeding this time frame in any way is subject to suspension. The customer is responsible for all money owed on the account from the time it was established to the time that the customer notifies Vision Interactive Systems in writing for a request for termination of services. All payment is in U.S. currency.

Vision Interactive Systems reserves the right to cancel service at any time. All fees paid in advance of cancellation will be pro-rated and paid by Vision Interactive Systems if Vision Interactive Systems institutes it's right of cancellation. Any violation of policies which results in extra costs will be billed to the customer (i.e. transfer, space etc.)

All of Vision Interactive Systems's web hosting plans are backed by a 30 day money back guarantee. If you are not completely satisfied with our services or support within the first 30 days of your contract, you will be given a full refund of the contract amount excluding setup fees and overages. Setup fees are refundable only if the account order is canceled prior to activation. For web hosting contracts of 3 months or less, the full contract amount less any setup fees and overages will be refunded if Vision Interactive Systems is notified within the first 30 days following activation. No refund is available after the 30th day. For web hosting contracts longer than three months, a refund equal to one half of the contract amount less any setup fees and overages will be given if Vision Interactive Systems is notified prior to the first day of the second half of the contract term. For example, on a twelve month contract Vision Interactive Systems must receive the notice of cancellation prior to the first day of the sixth month of the contract. No refunds will be given once the second half of the contract term has begun. This policy does not apply to any additional services such as overages, additional disk space, additional pop accounts, etc. Due to security concerns, all account cancellations must be done in writing via US mail or fax with a valid signature of the primary contact of the account, account name, reason for cancellation. Phone requests will not constitute acceptance of any cancellation. If payment was made by check or bank transfer, the zip/postal code of the primary contact. Payment will be made by company check within 15 days of receipt of cancellation.

Lawful Purpose
Vision Interactive Systems reserves the right to refuse service to anyone. Customers may only use Vision Interactive Systems server for lawful purpose. Transmission of any material in violation of any Federal, State or Local regulation is prohibited. This includes, but is not limited to copyrighted material, material legally judged to be threatening or obscene, and material protected by trade secrets. Vision Interactive Systems expressly forbids anyone from using our servers for the propagation, distribution, housing, processing, storing, or otherwise handling in any way lewd, obscene, or pornographic material, or any other material which we deem to be objectionable, including, but not limited to, pornography, satanic materials, and any and all materials of an adult nature. The designation of any materials as such described above is left entirely to the discretion of Vision Interactive Systems management.

Customer agrees that it shall defend, indemnify, save and hold Vision Interactive Systems harmless from any and all demands, liabilities, losses, costs and claims, including reasonable attorney's fees asserted against Vision Interactive Systems, its agents, its customers, officers and employees, that may arise or result from any service provided or performed or agreed to be performed or any product sold by customer, it's agents, employees or assigns. Customer agrees to defend, indemnify and hold harmless Vision Interactive Systems against liabilities arising out of; (1) any injury to person or property caused by any products sold or otherwise distributed in connection with Vision Interactive Systems's server; (2) any material supplied by customer infringing or allegedly infringing on the proprietary rights of a third party; (3) copyright infringement and (4) any defective products sold to customer from Vision Interactive Systems's server.

Vision Interactive Systems will not be responsible for any damages your business may suffer. Vision Interactive Systems makes no warranties of any kind, expressed or implied for services we provide. Vision Interactive Systems disclaims any warranty or merchantability or fitness for a particular purpose. This includes loss of data resulting from delays, non-deliveries, wrong delivery, and any and all service interruptions caused by Vision Interactive Systems and its employees. Vision Interactive Systems reserves the right to revise its policies at any time.

All Sub-Networks, resellers and dedicated servers of Vision Interactive Systems must adhere to the above policies.

Failure to follow any term or condition will be grounds for immediate account deactivation.

Service Level Agreement